FAQs

How do I purchase a watch?

Do you offer discounts?

Can I make an offer on a watch?

Are your watches guaranteed authentic?

Are pre-owned watches serviced?

Do you offer a warranty?

Do watches include all original bracelet links?

Do you offer watch customization?

Do all watches come with box and papers?

Are the watch photos genuine?

Is my transaction secure?

How can I reach customer support?

Why haven't I received an order confirmation yet?

Why was my order canceled and refunded?

What is your return policy?

How do I return an order?

What payment options do you accept?

How fast is shipping?

Do you have a physical store?

How can you offer competitive prices?

What is an Authorized Dealer?

How do you acquire your inventory?

How do you guarantee authenticity?

Do your watches have serial numbers?

Do you have a good track record with authenticity?